What is VoIP Software?
Voice over IP (VoIP) is a technology that enables users to communicate with either voice or multimedia capabilities, essentially acting as a telephone using the internet.
However, it also enables faxing and SMS as well. The main difference between VoIP and an ordinary telephone is the type of transmission; specifically, a telephone uses a circuit-switched network compared to the packet-switched network in IPs.
The major VoIP software that most people will know by name is Skype. The model was very basic to start with, often incurring long buffering periods throughout calls. However, it did accomplish its goal of connecting ordinary users to each other with free calls to and from anywhere in the world. Meanwhile, it charged those who were likely to be more intensive uses, such as businesses.
The next generation brought forth Google Talk and FaceTime from Apple. Now we have the ability to talk to each other on mobile devices over WiFi and from practically anywhere, with a better calling service and far more dependably.
Why companies need VoIP
Companies need to communicate too and VoIP could prove to be an advantageous option for most businesses.
Nearly all companies have internet connection and access to WiFi or broadband services. Utilizing the internet connection as a means of fast, dependable, and clear communication can help a business flourish. Whether it’s for voice calling, conferencing, or faxing, VoIP is cheaper and more dependable than mobile phones and landlines.
Benefits of Using VoIP
Productivity will see a boost as document sharing, conference calls, and meetings can happen simultaneously. If your colleague or external client needs a document, then you can easily attach it via the VoIP call so they can receive it and discuss it instantly.
VoIP is very easy to use and in a fast-paced office, user-friendly interfaces are very helpful to decrease time spent learning and understanding the new software.
One very impressive feature is how voicemails can be turned into an email and automatically get sent to you. Now every call can be recorded for contact details and important information without worrying about missing any specific details.
Conference calls don’t have to take place in a conference room anymore. In fact you can be at your desk, at a hotel, or in your own home and host a conference call on speaker phone with the same reliable service. Multitasking and the ability to connect anywhere will benefit a growing company.
Small businesses and large business alike can both benefit from a good VoIP system. The boost in productivity and a plethora of other features will come in handy when running a business. Not having to deal with missing information or poor communication channels are also bonuses.
So, you need to ask yourself what your business needs. If you find that you need long distance calling, conference calling, and the ability to maximize productivity then you might want to consider looking into a VoIP service provider.
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VoIP Service Providers for Businesses
There are certain services that businesses will find more appealing than a personal user, who only has occasional calls. These packages come at a higher price and offer a ton of services to cater to a business atmosphere. Companies like RingCentral, PhonePower, and VoIP.com offer options for conference calling, international calls and business plans, with prices varying for each option you choose.
After you define your businesses specific needs, you will be able to gauge the sort of price you will be paying and what you need to ask for from your supplier.
The cost of VoIP services depends completely on your business’s needs. For instance, if you are a business that needs to communicate across different countries it will be more expensive than it would be if you were limited to just one. There could also accrue setup fees, unlimited plans and business plans.
It all comes down to your needs but you could be looking at anywhere ranging from free to over $100.
The best way to understand how much VoIP will cost your business is to get quotes from at least 3 suppliers to compare their features and price plans.